60-Day Money-Back Guarantee
We want you to feel confident in your purchase. If you’re not completely satisfied with Neuro Salt for any reason, you have 60 days from the date of delivery to request a full refund.
How to Request a Refund
Follow these simple steps to process your return:
Step 1: Check Eligibility
Make sure your request falls within the 60-day return period, starting from the day your order was delivered. You can confirm your delivery date using your tracking number on the carrier’s website.
Step 2: Contact Support
Send an email to contact@getneurosalt.com and let our team know that you would like to request a refund.
- Use the subject line: “Refund Request.”
- Briefly explain your reason for requesting a refund
This helps us prioritize your request and assist you faster.
Step 3: Return the Product
Please send back all bottles, whether they are opened, used, or empty, to the address below:
Return Address: 11870 62nd St N, Largo, FL 33773, USA
To help us process your refund quickly, include a note inside the package with:
- Your full name
- Email address
- Order ID (optional but recommended)
Once we receive all items, your refund will be processed promptly.
Note: Return shipping costs are not covered and are the responsibility of the customer.
Step 4: Refund Processing
After we receive and verify your returned package, we will process your refund within a few business days. You will receive a confirmation email once your refund has been issued.
Please allow 5–10 business days for the refund to appear on your bank or credit card statement, depending on your financial institution.
Need Help?
If you have any questions or need assistance with your return, feel free to contact our support team at contact@getneurosalt.com. We’re here to help make the process as smooth as possible.